The Buying Process

How to Buy

Step 1
Account Opening

Forward ID Documentation, download and fill the Individual Client or Business (Sole Proprietors) Account Application Form and read and tick the appropriate Agreements – Trading Terms and Conditions.

E-mail a scanned copy back to us to open an Account.

An account number will be issued to you.

Step 2
Initial Deposit

Our Payment Details are provided for you to send initial 10% deposit.

Confirm your effected wire transfer by phone or email.

Step 3
Lock Prices & Confirm

Once price is locked-in and confirmed, you have committed to buying at the locked price. After completing your order, you will receive a confirmation email informing you on the details of the transaction - an order confirmation, the amount to be remitted, as well as your transaction number. Please check the details, sign and return to us within one hour of receipt.

Step 4
Make Payment of Balance

It is important to indicate your account number and transaction number on the remittance so that the amount can be allocated to your order. The payment of balance must be remitted within 2 business days.

When we receive your cleared funds we will prepare your order for dispatch.

Confirm your effected wire transfer by phone or email.

Step 5
Invoicing & Order Dispatch

AMP e-mails a copy of the invoice.

The order will be sent via insured registered mail, or a logistics company for valuables within 7 working days from the date payment is cleared. All orders are delivered fully insured. Customers will be notified by phone call or email when the order has been dispatched and the expected delivery date, and the tracking number is provided.

Please note your parcel will need to be signed for.

Keep the ID you used to verify your account handy.

Orders are packaged in discreet, unbranded parcels and envelopes.

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