Order Collection

Procedure for Order Collection

AMP is offering its international customers within the EC the opportunity to collect orders in Brussels.

In order to arrange an order for collection please follow these steps:

  1. Decide which items and quantities you would like to purchase.
  2. The invoice will detail the collection address of our partner.
  3. Arrange for payment by the due date by bank transfer and prior to the collection.
  4. Inform Customer Service when you wish to collect with at least five working days in advance.
  5. Bring ID when collecting goods.
  6. Collect the goods on the agreed date.


  • Please do not make any travel arrangements before we have confirmed a collection date.
  • Orders cannot be increased. You can only collect what was previously ordered and paid for.
  • Risk passes over to you as soon as the goods are handed over. We accept no responsibility for losses or damages in transit. 
  • The buyer is responsible for any taxes, duties which are due after the goods are handed over.


Procedure for instructing a courier service

As an alternative to the personal collection you may wish to instruct a courier service to collect the goods and ship them to you.

The procedure is the same as for the personal collection – please see above. Instead of collecting the goods personally you need to instruct a courier service yourself to collect the goods and to ship them to your required destination.  The collection date needs to be arranged in advance as well. Please also inform us in writing which courier service you have instructed.

Both risk and cost of a collection need to be covered by yourself. AMP accepts no responsibility for damages or losses occurred in transit after the collection. The moment the goods are handed over to the courier the responsibility passes over to you, the buyer. It is up to the buyer to have insurance in place should any damages or losses occur.


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